Privacy Policy
Last updated:
Super Comfort ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact info you give us: name, phone number, email, ZIP code, and details about the HVAC service you're inquiring about.
- Usage data: standard site analytics such as pages visited, device type, and referring source.
- Communications: records of calls, texts, and messages exchanged with our team.
How we use it
- To respond to your quote request or service inquiry.
- To schedule appointments, send appointment reminders, and follow up on completed work.
- To send occasional service updates, seasonal maintenance reminders, and special offers (you can opt out at any time).
- To improve our website and services.
Who we share it with
We do not sell your information. We share it only with:
- Our employees and field technicians, to provide service.
- Third-party financing partners — only if you choose to apply for financing through us.
- Service providers (e.g., scheduling, CRM, payment processors) under confidentiality obligations.
- Government or law-enforcement agencies if required by law.
Text messages & calls
By submitting your phone number, you consent to receive calls and SMS messages from Super Comfort related to your inquiry, appointments, or service updates. Standard message and data rates may apply. Reply STOP to any text to opt out.
Cookies
We use cookies and similar technologies for site functionality and basic analytics. You can disable cookies in your browser settings; some site features may not work as expected if you do.
Data retention & security
We retain your information only as long as needed to provide service and meet legal obligations, and we use reasonable safeguards to protect it. No online service is 100% secure, but we take this seriously.
Your choices
- Opt out of marketing texts or emails at any time.
- Request access to or deletion of your information by emailing us.
Contact us
Questions about this policy? Call us at (346) 467-4932 or email privacy@supercomforthouston.com.
This is a starter privacy policy. For full legal coverage, have an attorney review and customize for your business.